Frequently Asked Questions

Everything you need to know about your BioTecNika fashion experience.

What is the standard shipping timeframe for BioTecNika orders?

We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location.

How can I return a garment if it doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

Do you provide a size guide for your collections?

Yes, each product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide as sizes may vary between slim and oversized fits.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are BioTecNika Store products sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled materials, and we work exclusively with certified fair-trade factories.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.