Returns & Exchanges

At BioTecNika Stores, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unwashed and unworn items with original tags attached into the original shipping packaging or a secure mailer.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing